IPC Care Plan

Maximize Device Value & Availability

You count on your Infinite Peripheral barcode scanners, printers, and payment devices to streamline your business processes to improve efficiency and accuracy and improve worker productivity. Availability of your Infinite Peripherals devices is mission-critical to your business's success and the return on your investment. Infinite Care allows you to choose the level of service that is right for your business and needs.

OFFERED PLANS:
Warranty Gold Device

GOLD

Receive the extra protection you need and gain greater visibility to your devices.

  • Out of Box Failure/DOA
  • Missing Damaged Components
  • Charging Battery Defect
  • Main PCB Defect
  • 24/7 Support
  • 3-Day Depot Turnaround

    1-Day Turnaround Available*

  • Expedited 3 Day Shipping

    Overnight Shipping Available*

  • Dedicated Priority Support
  • Normal Wear & Tear
  • No Fault Damage (excluding battery)
  • Onsite Support Available*
  • Development Jump Start Program
  • Quantum IQ
Service Term: 3 to 5 Years
Warranty Silver Device

SILVER

Get all the benefits of our standard coverage with enhanced services.

  • Out of Box Failure/DOA
  • Missing Damaged Components
  • Charging Battery Defect
  • Main PCB Defect
  • 8am-5pm Local Business hours
  • 5-Day Depot Turaround
  • Expedited 3 Day Shipping
  • Dedicated Priority Support
  • Normal Wear & Tear
  • No Fault Damage (excluding battery)
  • Onsite Support Available*
  • Development Jump Start Program
  • Quantum IQ
Service Term: 3 to 5 Years
Warranty Standard Device

STANDARD

Coverage you can count on to keep your business running efficiently.

  • Out of Box Failure/DOA
  • Missing Damaged Components
  • Charging Battery Defect
  • Main PCB Defect
  • 8am-5pm PST
  • 25-Day Depot Turnaround
  • Expedited 3 Day Shipping
  • Dedicated Priority Support
  • Normal Wear & Tear
  • No Fault Damage (excluding battery)
  • Onsite Support Available*
  • Development Jump Start Program
  • Quantum IQ
Service Term: 1 Year

With Infinite Care, you get all the benefits you need to maximize performance every day your devices are in service. You receive unmatched product knowledge direct from Infinite Peripherals technical experts. With our global reach, we offer coverage in key areas worldwide to support your global business.

*Additional Fees May Apply

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